You can't please everyone so don't even try. It would just be a waste of time.
Serving a government hospital, we want to find ways to make things easier for employees and more efficient to deliver our targets. Innovation is key. There is need to do research, and by this I mean:
1. Identifying the problem
2. Identifying the barriers and enablers to solving a problem - collecting data so that the solution is based on evidence
3. Innovating on policies and process flows that can solve the problem by changing the way things are done, preferrably utilizing technology to make things easier and more efficient and less costly - analyzing data and making conclusions and recommendations.
4. Discovering best practices that may be replicated and strengthened once there is proof of concept and proof of solution
5. Monitoring and feedbacking and documentation to tell the story
This feels like a sieve identifying needs versus wants. It is important to focus on one's priorities so as not to be distracted by cheap frills and negativities. Keep your eye on the prize.















































